Knowledge & Expertise

Professional Expertise

I am a highly motivated and strategic business professional with a strong track record of success in a variety of areas, including HR, M&A's, business development, marketing, customer service, and event planning. I am a strategic thinker with strong communication skills and a talent for streamlining operations to improve efficiency. I excel at managing multiple projects and tasks concurrently and am self-motivated to meet and exceed deadlines and expectations.  I am self-driven and proactive in keeping my inbox organized,and  my customers and partners informed.  I have a strong foundation in areas that prioritize confidentiality and integrity, and have a proven record of achieving company goals through effective strategic planning and successful project execution.

I am skilled at collaborating with cross-functional teams and others to achieve successful results. I have over 25 years of experience in the telecom and communications industry, where I have worked closely with product and engineering teams.

Skills and Knowledge

I have experience working with founders to establish a company from the ground up, including recruitment and hiring of staff, creation of company culture and business processes, marketing and communication strategies, office management, account management, business development, research, and managing all aspects of a successful business.

I have expertise in due diligence, writing effective business cases, creating company presentations and training materials, managing mergers and acquisitions, conducting audits and ensuring compliance, implementing health and safety measures, improving quality and customer service, and handling RFP and RFI processes. I also have experience in creating marketing materials for company events such as conferences, job fairs, trainings, sales kick-offs, shows, and symposiums.  I have advanced skills in managing organization and information resource programs, employee and customer service support centers, and procedures used to analyze, evaluate, implement, and integrate policies.

I have knowledge of workstation and server operating systems, utility routines, application software packages, electronic mail, Internet browsers, and computer security.

I am knowledgeable about various human resources functional areas, including classification, performance management, incentive awards, staffing, employee benefits, training and development, and employee relations. This includes an understanding of the theories, concepts, practices, laws, policies, regulations, and procedures associated with each functional area, as well as the ability to apply common practices, policies, regulations, and procedures to carry out daily program administration work, identify typical problems, research relevant guidelines, document findings, and recommend appropriate action.

I have strong interpersonal communication skills, both written and oral, which allow me to establish and maintain effective working relationships with employees and management at all levels of the company, present potentially controversial findings and recommendations, develop training materials and provide instruction, draft formal guidance such as directives and operating manuals, and compose a variety of clear and organized reports.

I have knowledge of automated data processing procedures that allow me to execute a wide range of office automation functions, including storing and retrieving documents or files, designing spreadsheets and databases that meet the needs of users, entering large amounts of data, and producing professional-quality reports that often include narrative sections, tables, and graphs.

I have knowledge of human resources functional areas and an understanding of the theories, concepts, practices, laws, policies, regulations, and procedures associated with each area. I am able to apply this knowledge to carry out day-to-day program administration work, identify typical problems, research relevant guidelines, document findings, and recommend appropriate action by using common practices, policies, regulations, and procedures.

I have knowledge of benefit audits and reporting, quality audits, recordkeeping, and reporting (EEO and AAP), and compliance. I am experienced in implementing, training, rolling out, and managing an Affirmative Action Programs (AAP).

Professional Expertise

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